Login and register at ProWin Casino - How to register and login

If you want to enjoy slots, live casino or sports betting at ProWin, you first need a secure account with a Romanian-compliant verification. We've simplified the registration and authentication process at ProWin Casino, so you can start playing quickly, while complying with all ONJN requirements in the background.

ProWin account overview

Once you create a ProWin account, you have access to everything in one place, from casino and live dealer tables to sports betting, live betting, eSports and virtual gaming. You only need one profile, one RON balance and one set of ProWin Casino login details to switch between all sections of the site.

Your account also allows you to manage your deposits, withdrawals, bonus offers, game history and responsible play limits from a single profile page. So you can keep both your entertainment and your budget under control without having to navigate through multiple menus.

How to register with ProWin - step by step

Now, let's walk you through the registration process that you will see when you click „Register” on ProWin Casino. The process is broken down into clear steps so you don't miss any mandatory fields required by the ONJN.

Step 1 - Personal details: Name, Date of birth, Sex

In the first step, fill in your first name, surname, full date of birth and choose your gender. This is the basic identity information we need to confirm that you are at least 18 years old and that you have the right to play under Romanian law.

Make sure everything matches with your ID card, as subsequent KYC checks will compare these details exactly. If something doesn't match, this can slow down withdrawals or even block your account until you update your details with the helpdesk.

Step 2 - Contact details and address: e-mail, phone, CNP, city

The next step in the ProWin registration process: go to the contact details and address screen and add your email address, mobile phone number (with the prefix +40), full postal address, city and your CNP. The CNP is mandatory on Romanian gambling sites and helps us to verify your age, avoid duplicate accounts and protect minors.

We also use your email address and phone number to send account alerts, help with logging in to ProWin Casino, bonus information and security notifications, so it's worth double-checking for typos before proceeding. Note that only one ProWin account is allowed per person per email address, so don't try to open multiple profiles with different details.

Step 3 - Create username and password

In the third step, choose a unique username and strong password that you will use each time you log in. Your username must be unique on the Viva Games network, and if your first choice is already taken, the system can easily change it, for example by adding digits.

Your password needs to be complex enough to prevent others from gaining access, so avoid obvious combinations such as your name plus your year of birth. You'll also see tick boxes to confirm that you're over 18, to accept the Terms and Conditions and to choose whether you want to receive promotional messages.

Step 4 - Check your e-mail address

After submitting the form, we send you an activation link to the e-mail address you have provided, and your ProWin Casino gaming account is considered fully registered only after you click on it. Until you confirm your e-mail address, you may have limited access to certain services or bonuses.

If you don't see the message, check your spam or promotions folder and click the activation link there. Without this step, you won't be able to fully unblock your profile or make withdrawals later.

How to log in to your ProWin account

Once your account is activated ProWin Casino is confirmed, logging in is a snap, whether you're playing from your laptop or mobile phone. Simply click „Login” in the top right corner of the ProWin website and use the details you set up when you registered.

Login by username or e-mail

You can login using either your chosen username or the e-mail address associated with your account, along with your password. The ProWin login window appears above the page, so there is no need to leave the section you are browsing.

For security reasons, ProWin may occasionally ask you to change your password, especially when you access another Viva Games site using the same account. This is just an extra measure to keep your profile secure if you play on multiple devices.

Forgot password - Account recovery

If you have forgotten your password, simply click on the „Forgot your password?” link on the ProWin login screen. You will receive an email to your registered email address containing a password reset link and simple instructions.

If the email doesn't arrive within a few minutes, check your spam or junk folder and make sure you didn't mistype the wrong address during registration. Once you've reset your password, you can log in to ProWin as normal, and we strongly recommend you choose something different from your previous one.

Identity verification (KYC) at ProWin

The ONJN rules mean that ProWin Casino can't get „lax” on endless verification, especially when it comes to withdrawals. So, once you register with ProWin, we will ask you to complete the KYC process and confirm that all your personal details match those on your ID.

Sending your identity document

From your profile, you can upload a colour copy of your Romanian ID card, and for foreign nationals, we may also request residence documents such as a residence permit or registration certificate. These files are used to confirm your name, date of birth, address and CNP exactly as they appear on your ID card.

Until the documents are approved, you can usually deposit up to the equivalent of €200, but withdrawals are blocked and the account may be closed if you don't send the documents within 30 days. Once everything is checked, full access is unlocked and you can request payments as normal.

Why is verification by the NSNO necessary?

Verification is not just a Prowin Casino rule; it stems from ONJN regulations and anti-money laundering laws that apply to all authorised Romanian operators. By collecting and verifying your personal data, we make sure that you are of legal age, that you are not self-excluded and that your funds come from legitimate sources.

KYC protects you too, as it makes it very difficult for someone else to open an account in your name or withdraw your winnings without the proper paperwork. All in all, a few minutes of paperwork means a safer experience for you in the long run.

Account security and responsible game settings

In the „My Profile” section, you can change both security and responsible gaming settings to keep your account under control. You can view your full account history, change your password and set different types of game limits.

From the responsible play section, you can set daily, weekly or monthly deposit limits, request a break of up to 7 days, or enable auto-exclusion for periods from 2 weeks to 5 years, or even permanently. You also benefit from automatic disconnects in case of inactivity, combined with server time display, so you always know how long you've been online.

If your activity suggests that you may be at risk, ProWin can proactively suspend or close your account and direct you to external help, such as jocresponsabil.co.uk. And of course, our support team is available 24/7 to help you set up or change any limits you need.